Returns & Exchanges
At Lehigh Safety Shoes, we stand by the quality of our footwear and offer a 30-day return policy for unworn items in their original packaging. We are committed to ensuring you find the perfect fit and protection for your work environment.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
- 2.Print Return Label
Once your request is submitted, download and print the prepaid UPS shipping label provided via email to ensure your return is tracked correctly.
- 3.Package Your Shoes
Place the unworn safety shoes back in their original manufacturer's box and secure them inside a separate shipping carton to prevent damage during transit.
- 4.Drop Off and Refund
Drop off your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.